Refund & Return Policy

Refund & Return Policy

At AUpureHerb.com, customer satisfaction is important to us. However, due to the nature of cannabis products and cryptocurrency payments, our policy is as follows:

  • All sales are final once payment is received.

  • We do not accept returns or offer refunds for change of mind.

  • Refunds will only be issued in cases where the wrong item was shipped or the product arrived damaged.

  • Claims must be made within 48 hours of delivery with clear photo evidence.

If you have an issue with your order, please contact us at inquire@aupureherb.com with your order number and details.